Can I use POLi on my phone in the UK?
Yes. POLi runs in your mobile browser, so you can complete a bank transfer from your UK online banking without installing an app.
Using POLi Casino payments on mobile and tablet
Using POLi On Mobile For Casino Play
POLi works on mobile through your bank’s online banking login, so you can make a deposit from a phone without entering card details. You start POLi at the casino cashier, pick your bank, sign in, and confirm the transfer; the casino then credits the balance once the payment is confirmed. POLi doesn’t run as a standalone wallet, and it doesn’t support deposits from UK banks, so UK players only use it when they hold an eligible overseas bank account.
On mobile, the experience depends on your bank’s security flow: you may be sent to your banking app for biometric approval or a one-time passcode, then returned to the casino page. POLi deposits are one-way payments, so withdrawals go through a different method set by the casino, most commonly bank transfer, and you may need to complete identity checks before cashing out under UK anti-money laundering rules. POLi doesn’t create a recurring payment and you can’t charge back the transfer in the way you can with card payments.
How To Pay With POLi In Mobile Casinos And Casino Apps
POLi is an online bank transfer service that takes you from the casino cashier to your internet banking, where you approve the payment and return to the casino. On mobile, open the casino site or app, go to Cashier or Banking, pick Deposit, then select POLi. Enter the deposit amount, choose your bank from the list, sign in using your usual internet banking details, confirm the transfer, and wait for the success screen before going back to the casino.
Casinos normally show the credited balance straight after approval, but the transfer still follows your bank’s checks, so a failed login, a blocked pop-up, or a mismatch between the bank account holder and the casino account can stop the payment. In the United Kingdom, POLi is not as widely offered as debit cards, Pay by Bank/Open Banking, or e-wallets, so you may only see it on some brands and sometimes only on the mobile site rather than the app. If it appears, the deposit receipt sits in your banking history as an online transfer, and the casino stores the transaction in your cashier history for reference.
POLi Mobile App: Features For UK Users
- What it is: POLi is a payment app that connects to supported online banking to approve bank transfers for online purchases and account top-ups.
- Account access: The app supports quick sign-in with a PIN and can use fingerprint or Face ID where the device allows it.
- One-tap payments: After you set up a preferred bank and confirm your details, the app can reuse saved payment settings so you can authorise the next transfer with a single tap and a biometric check or PIN.
- Payment flow: You pick POLi at checkout, choose your bank, confirm the payee and amount, then approve the transfer in-app. The app returns you to the merchant once the authorisation is completed.
- Notifications: Push notifications can confirm when a payment is authorised, when it fails, and when a refund status changes. You can turn these on or off in the app settings.
- Payment records: The app keeps a list of recent transactions with time, merchant name, amount, and status so you can match it against your bank statement.
- Security controls: The app locks behind biometric or PIN, times out after inactivity, and can require re-authentication before approving a payment.
- Connectivity limits: Payments need an internet connection; if the session drops mid-checkout, the app marks the payment as pending until it receives a final status.
- UK expectations: Authorising a bank transfer in the UK typically involves a Strong Customer Authentication step through your bank, which the app supports via biometric or passcode approval on your device.
Which banks can I use with POLi?
POLi supports a set list of banks shown inside the POLi flow. If your bank is not listed at login, you cannot use POLi for that payment and you need to pick another method.
How fast do POLi deposits show up on mobile?
POLi payments are processed as online bank transfers and are often confirmed within minutes, but the final posting time depends on your bank’s processing and any bank-side checks.
Do I need to enter my card details or create a POLi account?
No. POLi uses your bank login and transfer confirmation inside your bank’s online banking. You do not enter card details, and you do not open a separate POLi wallet.
Are there limits or checks when paying with POLi on mobile?
Yes. Your bank can apply daily transfer limits, step-up authentication (such as a banking app approval), and fraud checks. If the payment fails, it is normally because the bank declined or the session timed out on mobile.